Cinco Solutions Group
IT Solutions For Your Business
Improving relations through better customer service
Better Communication
NO NONSENSE! – We will never try to baffle you with nonsense. We will talk in the simplest English terms, explaining your IT situation to you, and answering any questions that you may have. We will never confuse you with big technical language – guaranteed!
Best Prices Guaranteed!
As a business owner myself, I understand the importance of keeping overhead and costs to a minimum. That’s why I require that all of our technicians are trained to find the least expensive solution to your problem without sacrificing quality. We never charge clients for expensive upgrades, hardware, and solutions that aren’t 100% necessary.
We Listen First and Offer Solutions Second
No one knows your network better than you. And when you have a problem the last thing you need is someone to come in and waste time performing the same system checks you’ve already done. We’ll work with you in solving your problems and keep you involved in what we are doing.
Much Less Expensive Than Hiring Full-Time Computer Support Staff
By outsourcing your computer support to us, we can save you thousands of dollars on hiring, salaries, and benefits, and still give you the just-in-time computer support that you need.
Your Satisfaction Is Guaranteed
We take extra steps up front to make sure we thoroughly understand the problem and create a well thought out approach to solve it. This enables us to avoid mistakes and overlooked issues that delay the completion of your project and cost extra in billable hours.
A Trusted Partner
Hire us to manage your computer network and we will become a trusted business partner. We will always look out for your best interests and will never overcharge you because our services are all fixed fee. We do not pay our technicians on commission like some of our competitors because that is not in the best interests of the client.
Complete Network Documentation
Good network documentation is critical to having a secure network. As a business owner you must have your complete network documented so you can have a report of all of your IT assets. This report that includes every device connected to the network, its IP address, and location will enable you to pinpoint issues with the network faster and with more efficiency. We deliver our clients their initial network documentation within the first 90 days of service. We are the only IT consultant in the Rio Grande Valley that produces network documentation as part of our regular onboarding process.
We Provide Various IT Solutions including:
Infrastructure Management
Remote Support
Virtualization
Smart Homes
Cloud Computing
Hosting
Network Cabling
Consultation
VoIP Telephony
Point-Of-Sale Solutions
Database Management
Compliance Check
and Much More…
Shift the burden of end-user support and device management to Cinco Solutions Group and create a better experience for your business and employees.
Essentials
- Remote Monitoring
- Proactive Maintenance
- Patch Management
- Endpoint Protection
- Microsoft 365 Email
- Email Filtering and Protection
- Full Network Protection Equipment
- Remote Support (Unlimited 8×5, Discounted 24/7)
- Onsite Support (Unlimited 8×5, Discounted 24/7)
Standard
- All Services in Essentials Plan
- Microsoft 365 Applications
- Remote Support (Unlimited 24/7)
- Onsite Support (Unlimited 8×5, Discounted 24/7)
- Cloud Backup and Business Continuity
- Vendor Management
- VoIP Phone Systems
Premium
- All Services in Standard
- Onsite Support (Unlimited 24/7)
- Projects
- Advanced Threat Protection
- Cybersecurity Training and Awareness
- Technology Capacity Training and Budgeting